Jump to content

Welcome to the new Traders Laboratory! Please bear with us as we finish the migration over the next few days. If you find any issues, want to leave feedback, get in touch with us, or offer suggestions please post to the Support forum here.

  • Welcome Guests

    Welcome. You are currently viewing the forum as a guest which does not give you access to all the great features at Traders Laboratory such as interacting with members, access to all forums, downloading attachments, and eligibility to win free giveaways. Registration is fast, simple and absolutely free. Create a FREE Traders Laboratory account here.

Moyyim

Major Problem with OEC Today

Recommended Posts

Yes,

 

For the last half hour, I have been unable to maintain connection with the brokerage. Fortunately I have no positions on, however this is the last in a series of problems (for me).

 

My experience is simply that these folks are not motivated to maintain the business....my reports of difficulties get kicked to the next person who makes some lame excuse (we cannot find a problem in our logs and we have no report of problems like yours)....

 

I think I have given OEC plenty of opportunity to get their act together. This has been happening over a period of about 6 months.....so I will remove the account now. Too bad

 

Good luck everyone

Steve

Share this post


Link to post
Share on other sites

OK so now (almost an hour later) I have established connection to the brokerage software

 

I am able to connect to the website however when trying to connect via phone to customer service all I get is a busy signal.

 

I think that about covers it..

 

Naturally I won't be trading through this broker again

Share this post


Link to post
Share on other sites

Steve46: please could you tell me if I can trust trade position window in Sierra Chart, which does not show any waiting orders in spite of I have one there during OEC´s problem...i can not called them, same problem as you have..i am very worried

Share this post


Link to post
Share on other sites

Hello

 

Sorry but I did not see your post until just a short while ago.

 

I was able to contact OEC by phone just now...You should be able to verify your position and close any open orders....

 

I suggest you verify your order status ASAP

 

Good luck

Steve

Share this post


Link to post
Share on other sites

I saw that mess today. I just use them for data. Would never put my cash at risk here. Someone in the technology ranks at this place needs their cage rattled. There has been quite a few major probs over the last several months that presumably has cost them dearly. Hope you all could get out of your positions safely. Doesn't Schwab own them now??

Share this post


Link to post
Share on other sites

Yeah that outage was not fun at all. That was a bad one for sure.

 

I saw that mess today. I just use them for data. Would never put my cash at risk here. Someone in the technology ranks at this place needs their cage rattled. There has been quite a few major probs over the last several months that presumably has cost them dearly. Hope you all could get out of your positions safely. Doesn't Schwab own them now??

 

What major probs over the last several months are you referring to? I have not had an issue prior to the outage this week. As a matter of fact on ET we were talking about how long it has been since an issue.

 

Guess this was a bad week as Think or Swim / TD Ameritrade was down today.

 

And yes, Schwab now owns Options Xpress which bought OEC.

Share this post


Link to post
Share on other sites
Yeah that outage was not fun at all. That was a bad one for sure.

 

 

 

What major probs over the last several months are you referring to? I have not had an issue prior to the outage this week. As a matter of fact on ET we were talking about how long it has been since an issue.

 

Guess this was a bad week as Think or Swim / TD Ameritrade was down today.

 

And yes, Schwab now owns Options Xpress which bought OEC.

 

brownsfan019 - you seem to be 'associated' with them so:

Their data feed sucks, I am moving my account even though I will have to trade through NT (I prefer SC). Yes I am far away from their servers but I do not have such bad delays with other providers (TT, CQG- is the best).

So I recommend to anyone reading this to walk away = do not let poor offering spoil your trading. You need to trust your data and platform; do you trust OEC data feed ? ASK yourself this question.

Share this post


Link to post
Share on other sites
brownsfan019 - you seem to be 'associated' with them so:

Their data feed sucks, I am moving my account even though I will have to trade through NT (I prefer SC). Yes I am far away from their servers but I do not have such bad delays with other providers (TT, CQG- is the best).

So I recommend to anyone reading this to walk away = do not let poor offering spoil your trading. You need to trust your data and platform; do you trust OEC data feed ? ASK yourself this question.

 

Just for what it's worth, I have been using OEC for a few years and have had no problems...

Share this post


Link to post
Share on other sites

I´ve been noticing several problems for half a year.

 

E.g. on Friday 7th October, US time 14:10 - 14:56 I miss data for RLM-MZ1 (emini Russell 2000) How about you? I also have lost connection during the day and friday´s problem isn not the only one.

 

Does anybody write them, ask some questions about that? What is the replay, if so?

Share this post


Link to post
Share on other sites

To the previous poster in answer to your question

 

I did ask about the "outage"....the person (customer service rep) I spoke to was NOT willing to go into detail. When asked about the recent problem all that he would say was that it was an "Internet outage"? At the end of our brief conversation the gentleman suggested that I keep the 24 hour number at hand "just in case".....(that inspires confidence doesn't it).

Share this post


Link to post
Share on other sites
brownsfan019 - you seem to be 'associated' with them so:

Their data feed sucks, I am moving my account even though I will have to trade through NT (I prefer SC). Yes I am far away from their servers but I do not have such bad delays with other providers (TT, CQG- is the best).

So I recommend to anyone reading this to walk away = do not let poor offering spoil your trading. You need to trust your data and platform; do you trust OEC data feed ? ASK yourself this question.

 

we all know he gets a check from them every week. I pulled all my money out a while back after doing a little research and realizing there's been a lot of chatter about outages, the russian trader scam, and the failure to supervise. Good luck...I'm out.

Share this post


Link to post
Share on other sites

24 hour number is simply a trading number - all they'll confirm that is fine on their end.

If you do not do anything nothing will happen and they will happily ignore you. they(OptionXpress owing OEC) are too big for customers like us.

Share this post


Link to post
Share on other sites

Join the conversation

You can post now and register later. If you have an account, sign in now to post with your account.
Note: Your post will require moderator approval before it will be visible.

Guest
Reply to this topic...

×   Pasted as rich text.   Paste as plain text instead

  Only 75 emoji are allowed.

×   Your link has been automatically embedded.   Display as a link instead

×   Your previous content has been restored.   Clear editor

×   You cannot paste images directly. Upload or insert images from URL.


  • Topics

  • Posts

    • The only thing I'd disagree with is "compared to a trend following approach." Many Ultra systems were fully or partially trend-following.  And I haven't seen any trend-following systems (not counting over-optimized with little real-time exposure ) that have worked very well over the last 15 years. The only one I use is a simple one with a very unique filter (not found in Ultra or anywhere else to my knowledge). But the UltraFS systems are as good as any of the trend-following strategies I'm aware of.
    • I pefer to consider how decisive the candle is when looking at the market sentiment at that exact moment. I think it's a more reliable source of information.
    • MetaTrader 5 Trade Forex, Contracts for Difference (CFDs), and binary options on MetaTrader 5 - a multi-asset platform that offers outstanding trading possibilities and technical analysis tools. Trade popular cryptocurrencies on our MT5 platform with leverage and variable spreads. 20$ No Deposit Bonus Still Available https://1binaryoptions.eu/review/binary-com
    • Very long time since I made last post. Thought about posting one chart. Stock name is masked intentionally as I am having position. My views may be biased. My way of viewing chart. Chart is self explanatory
    • Litecoin Price Prediction Today: Daily (LTC) Value Forecast – July 18   LTC/USD Medium-term Trend: Bearish ·         Resistance Levels: $100, $110, $120 ·         Support levels: $90, $80, $70 Yesterday, July 17, the price of Litecoin was in a bullish trend. On July 16, the downward correction ended at the price of $80 price level. The $80 support level was the previous low of April 11 and May 6. The support level is holding as the bulls made an upward move towards the EMAs. On the upside, if the bulls break above the 12-day EMA and the 26-day EMA, the crypto’s price will rise and retest the $140 overhead resistance level. However, the bulls are likely to face resistance at the $120 price level.The MACD line and the signal line are below the zero line which indicates a sell signal.     LTC/USD Short-term Trend: Bullish On the 1-hour chart, the LTC price is in a bullish trend. The 12-day EMA and the 26-day EMA are trending upward because the price has commenced an upward movement. On July 16, in the downtrend, the bears reached a low of $76 but pulled back above the $80 price level.   Yesterday, the bulls broke above the EMAs and commenced ranging below the $94 price level. Today the bulls have broken the $94 resistance level and  are approaching the high of $100.The MACD line and the signal line are above the zero line which indicates a buy signal.     The views and opinions expressed here do not reflect that of BitcoinExchangeGuide.com and do not constitute financial advice. Always do your own research.   Source: https://bitcoinexchangeguide.co
×
×
  • Create New...

Important Information

By using this site, you agree to our Terms of Use.