Welcome to the Traders Laboratory Forums.
Advanced Search
Traders Laboratory Forums » Traders Lounge » Support Center » Is the Chat Offline?

Support Center Have any questions regarding the site? Submit a support ticket here. Check this section for announcements also.

Closed Thread
Old 08-30-2009, 04:52 AM   #1

forrestang's Avatar

Join Date: May 2009
Location: Chicago
Posts: 570
Ignore this user

Thanks: 207
Thanked 486 Times in 246 Posts
Blog Entries: 2
Is the Chat Offline?
Just wondering if it is just me, but everytime I try to start it, it just sits at the initialization screen.

This has been since after market close on Friday, around the time of the new site upgrades I would imagine?

Thanks,
Forrest
forrestang is offline  
Old 08-30-2009, 05:03 AM   #2

Soultrader's Avatar

Status: Super Moderator
Join Date: Aug 2006
Location: Tokyo
Posts: 3,618
Ignore this user

Thanks: 545
Thanked 1,346 Times in 484 Posts
Blog Entries: 4
Re: Is the Chat Offline?
Quote:
Originally Posted by forrestang »
Just wondering if it is just me, but everytime I try to start it, it just sits at the initialization screen.

This has been since after market close on Friday, around the time of the new site upgrades I would imagine?

Thanks,
Forrest
Hi Forrest, thanks for the notice. I am looking into this now.
__________________
Soultrader is offline  
Old 08-31-2009, 12:52 AM   #3

jonbig04's Avatar

Join Date: Jul 2008
Location: Nunya
Posts: 937
Ignore this user

Thanks: 283
Thanked 208 Times in 145 Posts



Re: Is the Chat Offline?
The same thing has been happening to me! I thought it was just my internet connection (current one stinks), but for the past 2 weeks or so I've only been able to log in a few times. It just initializes forever. Like I said, I didn't mention it because I figured it was just my connection.
__________________
"You have to recognize that every 'out front' maneuver is going to be lonely. If you feel entirely comfortable than you're not far ahead enough to do any good. That warm sense of everything going well is usually just the body temperature of the herd. Only if you're far ahead enough to be at risk do you have the chance to reap large rewards."
jonbig04 is offline  
Old 08-31-2009, 05:53 AM   #4

Soultrader's Avatar

Status: Super Moderator
Join Date: Aug 2006
Location: Tokyo
Posts: 3,618
Ignore this user

Thanks: 545
Thanked 1,346 Times in 484 Posts
Blog Entries: 4
Re: Is the Chat Offline?
Hi, thank you for the patience. The issue has been fixed. It was a problem with our server firewall settings. Thank you.
__________________
Soultrader is offline  
The Following User Says Thank You to Soultrader For This Useful Post:
Head2k (08-31-2009)

Closed Thread

« The Nominate Button | Copying Code into Tradestation »
Thread Tools Search this Thread
Search this Thread:

Advanced Search
Display Modes
Linear Mode Linear Mode


∧ Similar Threads
Thread Thread Starter Forum Replies Last Post
Chat Junkies atto Invites Only 370 05-23-2010 01:42 AM
Chat Issue jonbig04 Support Center 5 05-06-2009 01:51 AM
Chat Room mario.andrea Support Center 1 05-04-2009 07:19 AM
[Site Update] New Chat Room!!! Soultrader Announcements 66 02-12-2009 10:29 AM
Chat DbPhoenix Support Center 47 02-05-2009 09:42 PM

All times are GMT -4. The time now is 02:21 PM.
Copyright ©2000 - 2012, Jelsoft Enterprises Ltd.
CS to VB integration by DeskLancer
©2006-2011 Traders Laboratory, All Rights Reserved.