[daedalus]

I have a forex only account with OEC and have had access to all futures data without any problems.

Today I seem to have none whatsoever. Its present in OEC Trader 3.5 Demo, but not in my real account which leads me to believe that the data is there, but maybe they have implemented some kind of new account filtering?

If so i'm fubared. Anyone having issues or know anything?

[daedalus]

OEC is now telling me that Forex customers have always gotten only forex data and that I need a futures account to see futures data and this has always been the case...

which is odd because customer service explicitly told me I got all data with any level of account before I signed up (the only reason I did sign up)... and i've been trading live off of their futures data on my forex only account for the past 3 months.

Anyone else getting screwed by OEC out there?

[trader273]

Originally Posted by daedalus »

Anyone else getting screwed by OEC out there?

They we're giving you free data and now they arent. not sure hows thats screwing you. Kind of sounds like you just wanted the data for free without trading futures through them. Why would they do that?

If you want futures data, open a futures account. Or pay the $25 or whatever it is a month for all the data you want. Still cheaper then everyone else. Dont know why you think you are getting screwed.

[daedalus]

Yea I get that I was "getting free data" but from my standpoint being told time and time again all data was free no matter what account you had (and then having this be my reality for the past 3 months) now feels like i'm being screwed (even if in reality i'm apparently just really really lucky for the past 3 months).

They said they changed no billing or procedural stuff over the past week so they are befuddled at how I got the data to begin with.

I guess I was just curious to see if anyone else was in the same boat?

[brownsfan019]

Sounds like you might have been lucky and found a loophole, which has now been closed.

You at least got options though - open a small account or pay the $25/mo.

[Dinerotrader]

Originally Posted by daedalus »

I have a forex only account with OEC and have had access to all futures data without any problems.

Today I seem to have none whatsoever. Its present in OEC Trader 3.5 Demo, but not in my real account which leads me to believe that the data is there, but maybe they have implemented some kind of new account filtering?

If so i'm fubared. Anyone having issues or know anything?

I was on the phone with Derek (tech support) trying to figure out why I wasn't getting any futures data this morning for 45 minutes. They did an update over the weekend and he still isn't sure what the problem is. He got me set up on the older DEMO version to trade from in the mean while and gave me some free DEMO months for the inconvenience. I'll let you know what I hear when he gets back to me.

[daedalus]

Glad to know I wasn't the only one who "fell through the cracks".

Can't wait to hear what you find out. Worst case i'll pay for the demo feed, but free is always nicer isn't it?

[DugDug]

Ahhh... the classic mental game we play with ourselves when we believe that something that we currently have is worth far more than when we did not have it.

I am awaiting my OEC funding for a new account it will be interesting to see how I like the upgrade after using the Demo last month. Futures only - scrapping my overly in comparison expensive and unnecessary e-signal feed.