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Old 03-01-2010, 02:43 PM   #9

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Re: Just Lost All Futures Data?

I dont understand this thread. You opened a forex account, so you got forex data. If you open a futures account you get futures data. If you open an equity account you get equity data. This doesnt seem so hard to follow.

Bottom line is if you want futures data, open a futures account. All these "problems" are solved.
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Old 03-01-2010, 03:20 PM   #10

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Re: Just Lost All Futures Data?

i opened a forex account being told I got forex and futures data and I did. Now that has been changed by OEC (and apparetnly i'm not the only one this is affecting).

If i was told that forex got forex data and futures accounts got futures data, etc... then i'd understand, I never would've opened the account and as you stated, there would be no point to this thread.

However, that is not and was not the case.
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Old 03-01-2010, 03:44 PM   #11

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Re: Just Lost All Futures Data?

Quote:
Originally Posted by daedalus »
i opened a forex account being told I got forex and futures data and I did. Now that has been changed by OEC (and apparetnly i'm not the only one this is affecting).

If i was told that forex got forex data and futures accounts got futures data, etc... then i'd understand, I never would've opened the account and as you stated, there would be no point to this thread.

However, that is not and was not the case.
I used to subscribe to both forex and futures on OEC but closed my forex account many months back. I think they are just working through some bugs with the weekend update they performed. You'll probably get futures data as usual once they fix this.
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Old 03-21-2010, 11:49 AM   #12

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Re: Just Lost All Futures Data?

Dinero - did you ever find out anything more or have your data reinstated?
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Old 03-21-2010, 01:41 PM   #13

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Re: Just Lost All Futures Data?

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Dinero - did you ever find out anything more or have your data reinstated?
On monday morning when that happened the tech guy at OEC found some sort of problem that was fixed by the next day. He gave me a couple months free DEMO time for the inconvenience. My problem might have been different than yours. Not sure. I wasn't getting any futures data at all. By the next morning I was getting everything as usual.
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