[dlattl]

Originally Posted by brownsfan019 »

Yeah that outage was not fun at all. That was a bad one for sure.



What major probs over the last several months are you referring to? I have not had an issue prior to the outage this week. As a matter of fact on ET we were talking about how long it has been since an issue.

Guess this was a bad week as think or swim / TD Ameritrade was down today.

And yes, Schwab now owns Options Xpress which bought OEC.

brownsfan019 - you seem to be 'associated' with them so:
Their data feed sucks, I am moving my account even though I will have to trade through NT (I prefer SC). Yes I am far away from their servers but I do not have such bad delays with other providers (TT, CQG- is the best).
So I recommend to anyone reading this to walk away = do not let poor offering spoil your trading. You need to trust your data and platform; do you trust OEC data feed ? ASK yourself this question.

[JEHs]

Originally Posted by dlattl »

brownsfan019 - you seem to be 'associated' with them so:
Their data feed sucks, I am moving my account even though I will have to trade through NT (I prefer SC). Yes I am far away from their servers but I do not have such bad delays with other providers (TT, CQG- is the best).
So I recommend to anyone reading this to walk away = do not let poor offering spoil your trading. You need to trust your data and platform; do you trust OEC data feed ? ASK yourself this question.

Just for what it's worth, I have been using OEC for a few years and have had no problems...

[nojgic]

I´ve been noticing several problems for half a year.

E.g. on Friday 7th October, US time 14:10 - 14:56 I miss data for RLM-MZ1 (emini Russell 2000) How about you? I also have lost connection during the day and friday´s problem isn not the only one.

Does anybody write them, ask some questions about that? What is the replay, if so?

[steve46]

To the previous poster in answer to your question

I did ask about the "outage"....the person (customer service rep) I spoke to was NOT willing to go into detail. When asked about the recent problem all that he would say was that it was an "Internet outage"? At the end of our brief conversation the gentleman suggested that I keep the 24 hour number at hand "just in case".....(that inspires confidence doesn't it).

[TeeRex]

Originally Posted by dlattl »

brownsfan019 - you seem to be 'associated' with them so:
Their data feed sucks, I am moving my account even though I will have to trade through NT (I prefer SC). Yes I am far away from their servers but I do not have such bad delays with other providers (TT, CQG- is the best).
So I recommend to anyone reading this to walk away = do not let poor offering spoil your trading. You need to trust your data and platform; do you trust OEC data feed ? ASK yourself this question.

we all know he gets a check from them every week. I pulled all my money out a while back after doing a little research and realizing there's been a lot of chatter about outages, the russian trader scam, and the failure to supervise. Good luck...I'm out.

[dlattl]

24 hour number is simply a trading number - all they'll confirm that is fine on their end.
If you do not do anything nothing will happen and they will happily ignore you. they(OptionXpress owing OEC) are too big for customers like us.