[karim0028]

Hi Chad,

I recently joined IRT and have been extremely frustrated with the box drawing capability. I have been talking to support and not really getting anywhere... I keep getting the same response "it works as intended".... I apologize if i sound a little curt as ive been going back and forth with support for the better part of 3 weeks and it doesnt make sense to me how it works as expected....

I rely on boxes and support/resistance to trade... Everytime i draw boxes on a 3 min frame and switch the timeframe to 5 or 15 or whatever the boxes go crazy and are all over the screen and very distracting (they definitely dont help).... I believe that the boxes i draw should be positioned based on price/time not what i currently believe they are based on position or some other non constant.... I also believe that i shouldnt have to mess with scale or pixels/bar for the boxes to look right.... While trading i dont have time to do that!

I attempted to say/show this to support via pics from other charting SW such as prophetcharts but keep getting the "it works as expected"...

I am attaching pics from IRT and Prophet charts to better explain what i am referring to...

I would really appreciate your help on this as it is extremly frustrating to trade with boxes all over the screen (in areas i didnt put them)....

Please see attached pics....

Here is what your charts look like on a 3 min time frame.... The time frame in which i drew the boxes... It looks good... (picture 3)

NOW i change the timeframe to 10 min when i look at the bigger picture... AS you should be able to see; it looks unreadable.... (picture 4) If i change to 15 min it looks even worse...

NOW here is my chart with Prophet charts.... Notice that its at 60 days/60 min..... The boxes are where they are.... (picture 5)

NOW Again picture 6 of the same chart in a 5 min interval with prophet charts.... The boxes are well behaved and stay put... (picture 6)

Here is another pic of a completely diff view period/time frame (30 days and 30min). Notice the box stays where i put it based on time and price, not physical position.... (picture 7)


Now, the way i see it... When you move periodicity or view period the boxes should still stay within their time/price zone (regardless of pixels/bar or view period or periodicity)....

My point is that i SHOULDNT HAVE to change anything with the scale (i dont have to do anything with prophet charts, it just works).... BTW, i didnt change the pixels/bar (by pushing the up/down arrow) so that really isnt the issue....

If its some configuration issue please let me know! BUT, as you can see i rely on boxes and Support/resistance for my trading and at this point im finding it pretty tough.... I would really like to be able to continue to use IRT so PLEASE help me!

Thanks!
Karim0028

[LS_Chad]

Karim,

If I understand correctly, you're using the "Shapes" indicator to draw boxes on the chart. The problem you appear to be running into, is that the Shapes indicator is designed to draw boxes of a given width in BARS. So when you switch from a 3-min chart to a 5-min chart, the box is drawn across the same # of bars, but now the box covers more time because each bar covers more time. What you need is an option in the Shape tool to have the box cover a certain amount of time (in minutes), or to be given a specific ending time (similar to how it has a specific begin time). Let me know if I've correctly diagnosed your need here and I'll look into adding that option.

Here are a few videos that will be of interest to you if you haven't already watched them:

Drawing Tools in Investor/RT:
http://www.linnsoft.com/videos/trendline/

Drawing Notes in Investor/RT:
http://www.linnsoft.com/videos/notes/

Vertical and Horizontal Scaling in Investor/RT:
http://www.linnsoft.com/videos/notes/

Regards,
Chad

[LS_Chad]

Just a quick update on this box issue. I did make the enhancement to our Shape Indicator to provide an option of Width in "Time" as opposed to "Bars". I also did some additional tweaking internally which I won't bore you with the details....but the net result is that you'll have exactly what you're looking for in the next release. The box will envelope the same time period as you change between periodicities.

In addition, for some time, users have been asking for an ability to clone trendlines and then place them where they want, including into the future (beyond the last/current bar). I have modified our trendline tool to accommodate this as well.

I will put together some videos on how to accomplish both these tasks when the next release comes out.