Problems getting in the chat room

[notouch]

Am I the only one having this problem? Sometimes I click TL! Chat and I get two options (forex and emini) but usually when I click it does nothing so I can't get into the chat room.

[Soultrader]

Notouch,

Im not seeing any errors for now. Can you try clearing your cookies and check to see if you are still having problems? If you are, I can give you the direct url to the chat room.

Thanks

[sudha78]

I too have the same problem. Direct URL to chat room may help in this situation.

[mp_trader]

I could not get in the room today - clicked many times and... nothing

[Soultrader]

Hi guys,

I checked it again but not seeing any problems. Here is a direct link just in case you can not get in:

Emini Room: https://traderslaboratory.campfirenow.com/room/67384
Forex Room: https://traderslaboratory.campfirenow.com/7fd0e

[RussellDaytrade]

The chatroom link, or the email link that ST emailed me is still not working effectively in accessing the chatroom. I have tried accessing it every day since last Sat, and so far no-go.

Will some of you that have had similar experiences repaly and let me know if and how you solved gaining access.

Thanks,
RDT

[Soultrader]

Hi RussellDaytrade,

Which browser do you currently use? I will need to test this out with your browser. Are you receiving an error message or a white page? Thanks

Soultrader

[RussellDaytrade]

Hi ST,

I use IE. Currently, after clicking link and selecting emini room, (although it occurs for both), the cursor becomes an hourglass, like something is about to happen / loading page, but it doesn't load, and I have to either close the page / browser window entirely, or select another webpage to clear out of the 'frozen' / waiting / loading condition.

Sometimes, while it is trying to load, a loading status progress bar appears in IE, but it never completes, and stalls about a third the way into it, after a fairly long load time.

Let me know how you think this can be addressed, and or how others that weren't getting thru fixed the problem.

The same results occured going directly to, and or clicking the direct link that you emailed yesterday.

Thanks,
RDT

[Soultrader]

Hi RDT,

We use a seperate system for the chat room which is also on a third party database, server, and domain. There is really nothing I can think of that may be causing this problem. The chat room does not run on java or any fancy stuff.. it is extremely simple. Can you try upgrading to the latest IE 7.0? Or perhaps can you try to see if Firefox or other browsers are working? It may be an issue with your IE. Also please try clearing cookies to see if that does the trick. Disable any popup blockers as well. If it still does not work please let me know and I will try to ask the guys in the chat for any solutions. Thanks

Regards,

James

[TinGull]

Soul, we'll wanna check to see how many people are showing up to the room....if there's 25 in there, well...I think this could be the issue.