[TheDude]

Anyone else having issues with the quality of IQ Feed? Their support is pretty bad too.

I have noticed a terrible drop in quality, and their support staff unknowledgable about issues, and giving lame excuses.

My most recent problem was reported, and I asked for the head of support as their normal staff aren't what they used to be. I was given the name of someone who doesnt exist!

I dont like being lied to.

A great shame as this used to be a great feed. Ive been using it for 6-7 years, maybe more.

Apart from e-signal, are there any other good suppliers as Im about to throw in the towel with IQ after being lied to.

Thanks

[Tams]

Originally Posted by TheDude »

Anyone else having issues with the quality of IQ Feed? Their support is pretty bad too.

I have noticed a terrible drop in quality, and their support staff unknowledgable about issues, and giving lame excuses.

My most recent problem was reported, and I asked for the head of support as their normal staff aren't what they used to be. I was given the name of someone who doesnt exist!

I dont like being lied to.

A great shame as this used to be a great feed. Ive been using it for 6-7 years, maybe more.

Apart from e-signal, are there any other good suppliers as Im about to throw in the towel with IQ after being lied to.

Thanks

I thought IQFeed is owned by eSignal.

[Tams]

Originally Posted by TheDude »

Anyone else having issues with the quality of IQ Feed? Their support is pretty bad too.

I have noticed a terrible drop in quality, and their support staff unknowledgable about issues, and giving lame excuses.

My most recent problem was reported, and I asked for the head of support as their normal staff aren't what they used to be. I was given the name of someone who doesnt exist!

I dont like being lied to.

A great shame as this used to be a great feed. Ive been using it for 6-7 years, maybe more.

Apart from e-signal, are there any other good suppliers as Im about to throw in the towel with IQ after being lied to.

Thanks

depends on what you trade,
and how in depth and detail is your analysis.

I use IB for datafeed... that's all I needed. YMMV.

[TheDude]

Thanks for the reply Tams.

I trade futures mostly - day and position trading. The speed and accuracy intraday with IQ seems ok still - keeps up with my X Trader feed.

My bug is the errors in daily data and historical intraday - oh, and being lied to by some jerk on support.