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Old 05-10-2010, 08:14 PM   #1

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Tradestation Disconnects - Solutions Anyone?

I'm running tradestation and have it connected to Ninjatrader/interactive brokers.

It has been suggested already that I give Multicharts a shot - which I'm planning on.

In the meantime something happens with tradestation that for me is kinda shocking - given they don't have a solution. They advertise all over about their strategies and how TS can auto-trade your strategy. What they don't tell you is if you lose your internet connection - maybe it goes down, maybe your wireless drops the connection with the router for a bit, or even the router hiccups -- that tradestation will not automatically reconnect - in fact it will pop up the username/password box again. Which kisses goodbye your automated trading as it sits there waiting for a long -- which means you have to nurse it or you could be in for a shock.

Now, at the time same time, Ninja and IB recognize that it goes down but both have no problem reconnecting as soon as the internet comes back online and it detects it -- haven't seen any issue with that.

Called tradestation - they say if the problem was on their server causing the disconnect it will retry the login but if it was on my end as described above - out of luck. Seems crazy that this is the answer - how can one auto trade and not be right there monitoring it with this answer?

Anyone have a solution? Something that would alert me if it happens? Something that could log it back in?

Thanks.
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Old 05-10-2010, 08:42 PM   #2

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Re: Tradestation Disconnects - Solutions Anyone?

That's bizarre. Even the little ole OEC software has a built-in reconnect feature.

If they have no solution then it's time to move on if it's a big deal for you.
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Old 05-11-2010, 06:54 AM   #3

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Re: Tradestation Disconnects - Solutions Anyone?

Quote:
Originally Posted by StevenSJC »
how can one auto trade and not be right there monitoring it with this answer?
Autotrading does NOT mean UNATTENDED trading. You must be present with your strategy/computer for many reasons. By the way - there are alarms which can trigger if/shen a disconnect occurs. Search the TS forum.
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Old 05-11-2010, 10:50 AM   #4

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Re: Tradestation Disconnects - Solutions Anyone?

You should ask at the TS forum, if you are a registered user of tradestation. They should be able to address this apparent issue for you.
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Old 05-15-2010, 03:13 AM   #5

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Re: Tradestation Disconnects - Solutions Anyone?

Quote:
Originally Posted by StevenSJC »

Anyone have a solution? Something that would alert me if it happens? Something that could log it back in?

Thanks.
Auto trading seems flavour of the month. Personally I would not trust any of the off the shelf solutions unattended. Far too many things to go wrong, personally I'd want it running in a rack in a data centre somewhere.

I have never used strategy runner but if you can code your strategy in there language you can run it on a brokers sever (if you pick one thats supports strategy runner).
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Old 05-15-2010, 01:08 PM   #6



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Re: Tradestation Disconnects - Solutions Anyone?

You can also have a programmer write a small application you can run that would just check to see tradestation is logged in like every couple of seconds, and then if it detects not, it would just put your password back and login. Probably take a good programmer an hour or two at most and wouldn't take much system resource.
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Old 05-20-2010, 05:21 PM   #7

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Re: Tradestation Disconnects - Solutions Anyone?

Dear StevenSJC:

If you check the TS forum you will find that many are having the same problem "waiting for data." It happened to me the last 2 days in a row, with different versions of TS. The exact same thing happened in the summer of 2008 with higher volumes than TS can handle. I remember the day when Freddie and Fannie went down 50% then bounced back about 95% of the way. tradestation couldn't handle the data flow.

Is anyone else having problems with their data provider currently, or is it just TS?

I've been with a couple of other brokers/platforms and never had this kind of problem with them. I've read that LightSpeed also has the same problem. I'm seriously going to look around now, after trading full time 2 years with TS. Since I've invested time and money into learning EasyLanguage, obviously MC is an option.

TS does have an auto re-connect feature. Today and yesterday, it reconnected within a second. However, the charts were waiting for data which never arrived. I had to completely reboot the PC. Automated strats normally trade off the charts. Therefore, no chart data = no trades, even if you're already in one.
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Old 05-20-2010, 05:24 PM   #8

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Re: Tradestation Disconnects - Solutions Anyone?

The problem is with inadequate TS servers/pipeline. There's nothing that we can do about except complain or switch.

https://www.tradestation.com/Discuss...opic_ID=100826

Last edited by trade-samarai; 05-20-2010 at 05:27 PM. Reason: adding link
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