Welcome to the world of retail forex! This scam has been going on for a while and no regulation budge on protecting traders' rights. Check if you have a dealing desk broker or not. They are like night and day if you want to make money in this game. Hard enough these bucket shops trade against you, worst they find all the reason to drain your account with other methods (they call it FEES). Read the fine print and ask all the questions before funding the account.
Check out this forum:
http://nondealingdesk.com/
I always recommend to newcomers to read this before going further.