[mister ed]

Hi James, I have been using Investor R/T for about 4 months now. Extremely happy.

I use the basic package plus the MP/VB add-on.

Reliability is 100%, charting is excellent.

But the thing that most impresses me is the support. I can work out most things but if I have a problem I do not want it interfering with my trading hours. There are at least two modes of support, one is to contact the firm directly, which I have done, and have got speedy, professional responses each time. The second mode of support is a Yahoo User's group. Get this, I asked a question on the Yahoo group on a weekend and got a response from Chad Payne, just a few hours later - on a Sunday! That's great support.

Is there room for improvement in the product? Yes, there is. My broker data feed integrates with many software packages, but not I R/T - I have requested this integration and will see how it goes. I currently feed it eSignal but broker integration would be fantastic.