[torero]

agree, soul, their platform is excellent by far the best in the industry, but their brokerage and services are less than desired. On days where there are freezes and lockups, you visit the forum and tons and tons of not so satisfied traders waiting just to speak to a rep, 30min to 1 hr minimum. Not impressive at all.

I use their platform but I trade with MBTrading. Services are great online chat or phone. Tradestation does only phone.

This brings me to the problem with auto-trading with Tradestation. Most experienced system traders don't recommend leaving the dang thing at home while you're the beach sipping pina colada. Many sit and watch it, believe it or not, it's not so "auto". When s--t happens, gotta be there to pull the plug and call customer service, else... Murphy's law takes over.