|
Re: Is Interactive Brokers suitable as a platform
My experience with IB was quite the opposite. I had an order that executed in error. I was modifying already existing stop/limit order, and because of the bug in IB software another parameter of the order got changed, causing immediate execution.
I closed the order as soon as I noticed ( within minutes), but the loss was already ~$300. Then I called technical support and reported the error. During the support call he was able to replicate the bug.
I have documented the error, filed request to be compensated for loss and received FULL compensation ( loss + commission )...
My rule is simple- if the trade is wrong - CLOSE the trade first and limit damage.. then you have all the time in the world to analyze, report and complain.
Disclosure: I have both TS and IB. I do 10 RT in TS to get platform cost free and trade mostly with IB. I like IB universal account that lets you trade just about anything from the same account - Stocks, futures, etc.
|